About Us
Who we are
Hi, I'm Shishir Islam Shanto – the founder of Luxer Online. I'm a one-person clothing brand based in Ascoli Piceno, Italy. I started this store because I love streetwear and wanted to create high-quality printed hoodies, t-shirts, and apparel that people can actually trust online – without fake promises.
How it works
Every product is made on demand using Printify (a reliable print-on-demand partner). That means:
- No bulk stock, no dusty warehouses.
- Your order is printed fresh after you buy it.
- I personally choose suppliers with fast production (2‑5 days) and shipping (3‑5 days) to most countries, especially USA, UK, EU, and Canada.
Quality promise
I don't see the product before you get it – but I only work with 9+ rated print providers. If something arrives damaged or misprinted, just email me within 7 days. I will handle the refund or replacement myself. No hiding, no excuses.
Why trust me?
Because I'm a real person, not a faceless company. You can reach me directly:
- 📧 shishir8089@gmail.com
- 📞 +39 3509493077 (WhatsApp & calls – reply within 12 hours)
- 📍 Via Bengasi 17, Ascoli Piceno, Italy
I live here. You can even write to me by post if you want.
Shipping & Delivery
- Processing: Most orders are prepared within 2-7 business days.
- Shipping Method: We use Printify Express Delivery for fastest delivery.
- Shipping Time (Transit): Your order will arrive within 3-5 business days after shipment.
- Total Time: From order placement to delivery, expect approximately 5-12 business days.
- Tracking number provided on every order.
Notes:
- Express Delivery is available for select products and regions (US, UK, CA, EU).
- For locations where Express is unavailable, standard shipping (5-10 business days) will apply.
- Additional time may be required during peak holiday seasons.
One last thing
Luxer Online is small – just me, Shishir. And that means I actually care about every single order. Thank you for giving a new brand a chance.
– Shishir Islam Shanto
Founder, Luxer Online